Hairstylists and barbers have a tough job because not only are they expected to give clients exactly the look that they want, they are expected to communicate with all personality types and be social while working with extreme precision. Unhappy clients could lead to allegations against the hair stylist or barber, and could put their license at risk. You can learn more about these issues and how to defend your license here.
Getting and Keeping a License
These professionals work hard for their licenses. They spend time and money to master the skills necessary to work in this field. For hairdressers, the minimum requirements are a formal education program and passing the cosmetology examination. For barbers, they must complete an approved barber program which includes a minimum of 1,500 hours of study. In addition, they must be licensed by the Connecticut State Board for Barbers and Hairdressers.
Hairdressers and barbers can easily be the target of complaints from unhappy clients. Many times, people have an idea of exactly what they want their hair to look like, and if it does not turn out as imagined, clients may leave angry and spiteful. Many complaints against barbers and hairdressers are due to unhappy clients, are unfounded, or do not rise to the level of conduct that requires disciplinary action. In some cases, an investigation into the licensee could lead to disciplinary action and in extreme cases, loss of license.
Facing a Complaint
The Department of Public Health oversees and issues licenses to hairdressers and barbers, and the Commissioner of Public Health ensures that the practices of hairdressers and barbers follow the practices that keep the public safe. There are several actions that could be grounds for losing a hairdresser or barber license, including:
Using fraud or deception to obtain a license.
Using fraud or deception for professional services or activities.
Physical or mental illness, including emotional disorders and loss of motor skills.
Illegal, incompetent, or negligent conduct during professional activities.
In the case when mental or physical capacity is in question, the Commissioner can require the licensee to do a physical or mental examination in order to continue working professionally. This examination would take place during an investigation by the Commissioner.
Generally, violations of the provisions and laws for barbers and hairdressers result in a fine for the first offense, but second offenses could result in more serious consequences. The Department Public Health can also revoke a license for violations of the laws as well as discipline a licensee for substance abuse, physical or emotional loss, mental illness, or other unethical or illegal actions.
The Department of Public Health has to give a licensee notice and the opportunity for a hearing before suspending or revoking a license. Before this happens, there will usually be an investigation into the licensee to discover any evidence of a violation. If you have received a notice of a complaint against you or you are being investigated for professional misconduct, contact our office to speak with an attorney who can answer questions you have.